Thank you for visiting Broken Planet, a brand operated by VELOCITY PRIME LTD, registered in the United Kingdom. This Disclaimer outlines essential legal and practical information regarding our services, limitations, and responsibilities. By accessing or using our website, you agree to the terms outlined below. If you have any questions, please contact us before proceeding with purchases or engaging with our services.
- PRODUCT DISCLAIMER
Dropshipping Model
We operate on a dropshipping basis, sourcing our products from third-party global suppliers. As a result, items you purchase may be fulfilled and shipped from international manufacturers.
Product Variations
Due to differences in lighting, manufacturing batches, or display settings, the actual product may slightly vary from the images shown. While we strive for accuracy, minor deviations in colour, texture, or dimensions may occur.
Quality Assurance
We work with vetted suppliers and aim to maintain high quality. However, as we do not directly manufacture the goods, we cannot guarantee absolute consistency in every product or batch.
- SHIPPING & DELIVERY
Global Fulfilment
Our products are primarily shipped from our partners in UK and other global locations. Delivery times and shipping fees may vary depending on the destination country.
Customs, Duties & Import Taxes
International orders may be subject to customs charges, import duties, or VAT as determined by your local authority. These charges are not included in the purchase price and must be paid by the recipient.
Estimated Delivery Times
We provide estimated delivery windows at checkout, but actual times may vary due to customs processing, weather, or courier delays. We appreciate your understanding in the event of unforeseen circumstances.
- LIMITATION OF LIABILITY
No Liability for Indirect Loss
We shall not be held responsible for any indirect or consequential loss, including data loss, business disruption, or financial damages resulting from the use of our products.
No Implied Warranties
All products and services are provided “as is”, without any warranties—express or implied—including fitness for a specific purpose or merchantability.
Your Responsibility
It is your responsibility to assess whether a product is suitable for your needs before making a purchase. In all cases, our total liability is limited to the purchase price of the item in question.
- HEALTH & SAFETY
Allergy Warning
Some materials used in our garments and accessories may cause allergic reactions or skin sensitivity. Please read product descriptions carefully and consult with a medical professional if you have any concerns.
Usage Guidelines
Always follow any care or use instructions provided with our products. We are not liable for injuries or damages caused by incorrect handling, misuse, or neglect.
- AFFILIATE DISCLOSURE
Affiliate Partnerships
Broken Planet may engage in affiliate marketing, where we earn a small commission if you click on a link and make a purchase through our referral.
Third-Party Content
We are not responsible for the accuracy, content, or practices of third-party websites linked through affiliate or promotional partnerships. Please review their terms and policies independently.
- CHANGES TO THIS DISCLAIMER
Amendments
We reserve the right to update or modify this Disclaimer at any time. Changes will take effect as soon as they are posted on this page.
Continued Use
By continuing to browse or use our site after changes are published, you confirm your acceptance of the updated Disclaimer.
If you have any concerns or require further clarification regarding this Disclaimer or any aspect of our services, please contact us at:
📧 contact@brokenplanet.uk.com
Company Name: VELOCITY PRIME LTD
Company Number: 15515533
Address:
114a 31 Lever St
London EC1V 3TR
United Kingdom
Email: contact@brokenplanet.uk.com
Phone: +447893930697
Business Hours:
Monday – Friday
8:00 AM – 6:00 PM (Greenwich Mean Time, GMT / British Summer Time, BST)
Typical Response Time:
We aim to respond to all customer service inquiries within 12 hours on business days.