At Broken Planet, operated by VELOCITY PRIME LTD, we value your privacy and believe in giving you clear, transparent control over how your personal data is used. This page explains your rights under the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018, including how you can access, manage, or request restrictions on your personal information.
- YOUR RIGHTS UNDER UK GDPR
Under applicable UK data protection laws, you have the right to:
- Access: Request a copy of the personal data we hold about you.
- Rectification: Correct any inaccurate or incomplete data.
- Erasure (“Right to Be Forgotten”): Request the deletion of your personal data, subject to legal or contractual obligations.
- Restriction of Processing: Ask us to limit how we use your data.
- Data Portability: Receive your data in a commonly used, machine-readable format.
- Objection: Object to certain types of data processing, such as direct marketing.
- Withdraw Consent: Where we rely on your consent, you may withdraw it at any time.
We are committed to handling your data with care and responding to your requests in line with our legal obligations.
- DATA SHARING AND MARKETING
We do not sell your personal data to third parties. However, we may share data with:
- Service providers (e.g., payment processors, shipping partners) who process data on our behalf.
- Analytics providers to help us improve website performance.
- Marketing partners with your prior consent for promotional purposes.
These third parties are contractually bound to protect your data and use it only for the agreed purpose.
- HOW TO EXERCISE YOUR RIGHTS
If you wish to access, modify, or delete your data or object to specific uses you may contact us through the following:
📧 Email: contact@brokenplanet.uk.com
✉️ Post: VELOCITY PRIME LTD, 114A 31 Lever Street, London, EC1V 3TR, UK
We may need to verify your identity before fulfilling your request, typically by confirming account details or requesting additional documentation.
- COOKIES & ADVERTISING
We use cookies and similar tracking technologies for website functionality, analytics, and (with your consent) targeted advertising. You can adjust your cookie preferences via our [Cookie Settings] or through your browser.
- NON-DISCRIMINATION
Exercising your privacy rights will not affect your access to our services. We will never deny service, charge different prices, or provide a different quality of service based solely on your request to manage your personal data.
- CHANGES TO THIS PRIVACY STATEMENT
We may update this notice from time to time. Any material changes will be posted on this page with an updated date, and where appropriate, you’ll be notified via email or website banner.
Company Name: VELOCITY PRIME LTD
Company Number: 15515533
Address:
114a 31 Lever St
London EC1V 3TR
United Kingdom
Email: contact@brokenplanet.uk.com
Phone: +447893930697
Business Hours:
Monday – Friday
8:00 AM – 6:00 PM (Greenwich Mean Time, GMT / British Summer Time, BST)
Typical Response Time:
We aim to respond to all customer service inquiries within 12 hours on business days.